Telaphone communication

Using the phone is properly is very important and is key to any job:

1. Prepare what you are going to say depending on who your going to speak to.
2. Introduce your self, who you are working for.
3. Use appropriate business language through out.
4. End the conversation politely.



Tips:
· Always, without fail, pick up the phone before the third ring and no longer.
· Show enthusiasm.